Directors of organisations providing hospital services have an obligation under the 2009 Health Act, National Health Service (Quality Accounts) Regulations 2010 and the National Health Service (Quality Accounts) Amendment Regulation 2011 to prepare a Quality Account for each financial year. Guidance has been issued by the Department of Health setting out these legal requirements.
Barchester Healthcare’s annual Quality Account for our hospitals commits us to improving our service through working co-operatively with patients and other stakeholders, such as relatives and regular professional visitors, on goals set by stakeholders. Quality Review panels report back to patients and other stakeholders on progress.
A copy of the current Quality Account for our hospitals is available here: